The holiday season is upon us and we’re so excited to be a part of yours!
Here’s all you need to know to ensure your orders reach you by Christmas:
From November 15th through December 31st, our production time increases to 5-7+ business days (M-F) (subject to change). Most orders will ship before the 7th business day, but, you should prepare for the increased production time due to the increased volume we experience. The production timeline for Bulk Orders of $400+ is 7-10+ business days (M-F)(subject to change).
Submit orders by December 7th for standard production + shipping timelines using Flat Rate and USPS Priority. After December 8th we highly recommend utilizing RUSH 2-3 day Production, which is an addition fee of $25.
Border & Brown does not guarantee shipping carrier timelines. Expect shipping carrier delays. During the holiday season, there can be shipping carrier delays due to volume, bad weather, and situations that are beyond our control.
We are not able to update or change shipping methods or options once an order has received its tracking information. Border & Brown is not able to refund shipping fees due to delays once an order is in the carriers possession.
*Border & Brown cannot control the shipping carrier timelines and delivery dates. Please prepare for extended carrier delays.